SHIFT Newsroom

Contact us

Give us a shout.

Questions, support, partnerships or press—tell us what you need help with. For a complaint, start your message with “Complaint”. For a payment query, choose “My order” and include the payment date and reference.

Send us a message.

Keep passwords, card details and unnecessary medical documents out of your message.

Your message is sent securely to the Shift team. No email app needed.

Need urgent help? Shift is not an emergency service. Call 999 in a life-threatening emergency. For other urgent help, choose the route for your part of the UK.

Find urgent help →